Shipping policy

All custom cut boards, any board which is not 48 x 96 requires 3-5 business days to cut and process.

Oversize items , sheets and cases larger that 32 x 48, require higher shipping charges then normal UPS because they go by truck shipment.
The price upon checkout will state "truck shipment" and the shipping cost.

The shipping cost will be calculated on the checkout page when the order is placed.

In some special cases the actual shipping cost may be lower or higher then what is calculated on the page.
In this case we will email or call you before the order is finalized.
Please note: In cases of oversize residential deliveries , the carriers will bring the box to the end of the truck,
but usually will not off-load the box or bring it in to the house. They want a special fee for what they
call 'gate lift' change and indoor charge. This charge does not go to us and is not part of the shipping charge
you see on the checkout page. We recommend that in order to save this high off loading fee that you have
helpers there yourself to get the box off the truck and indoors.
If you have any questions regarding our shipping policy please call Lucy, our customer service specialist at 1-888-202-8512